Patient Notifications are real-time email updates at key moments of the patient journey. They provide you with visibility into the treatment that patients are receiving and when additional support may be needed.
We believe that you can't treat who you can't reach.
Patient Notifications let you know when patients have scheduled and completed their initial BPS, therapy, and medication management appointments. They also give you insight on how to help when we can’t get in touch with a patient - whether they’ve missed an appointment or still need to complete forms.
Together, we can make sure no one falls through the cracks on the way to getting care.
Save Time. As soon as we schedule the appointment, you will receive an email Patient Notification letting you know that the patient has been scheduled along with the patient appointment date and time. All of these updates will be in your email inbox so that you can quickly see where patients are in their journey at Brave.
Coordinate Care. After a patient attends their first BPS, therapy, or medication management appointment, we will notify you so that you can update your records. If a patient doesn't show up for their appointment, you’ll receive a notification about the missed appointment with steps to help the patient reschedule.
Improve Patient Outcomes. If we haven’t been able to make contact with the patient after multiple outreach attempts, you’ll receive an email update with a specific action to help coordinate care.
Patient Notifications are sent by our Partner Support team from the email address partnersupport@bebravehealth.com. To ensure you receive these important messages, please mark this email address as ‘safe’ in your email settings to prevent notifications from being redirected to your spam folder.
You can easily manage your preferences for Patient Notifications through our Preference Center. At the bottom of the Patient Notification email, click on "Update Profile". Under "My Preferences", select your email preferences and click "update" to save changes. We strongly recommend that partners remain subscribed to the Partner Newsletter to receive important updates and announcements from Brave Health.
Patient Notifications are real-time email updates at key moments of the patient journey. They provide you with visibility into the treatment that patients are receiving and when additional support may be needed.
Patient Notifications provide valuable information on how to assist when we're unable to contact a patient. This includes details on missed appointments or incomplete forms. By staying informed through these notifications, we can work together to support patients on their journey toward improved mental health.
We value your input and are always looking for ways to enhance our services. Please share your feedback with our Partner Support team at partnersupport@bebravehealth.com. Your suggestions are important to us and will help us improve our notifications.
