You will need a computer, smartphone, or tablet with a camera and microphone, as well as a reliable internet connection.

You will receive a text reminder 24 hours before your appointment, and another text and/or email reminder 15 minutes prior to the appointment with a link to the telehealth session. At that time, prepare to move to a private space and click the link to join a private waiting room where the provider will arrive. 

During the first 60-minute appointment, the mental health provider will ask questions, evaluate needs, and present treatment options.

The fastest way to schedule or reschedule an appointment is to complete this form or call (305) 902-6347 to reach our 24/7 scheduling agent.

To cancel an appointment, please call (305) 902-6347 and follow the prompts. Voicemails are returned the next business day.

 If you experience technical difficulties during your appointment, refer to our guide on how to connect to your video session. 

Brave Health believes that everyone should have access to high-quality mental health care. 

Our providers work with many insurance plans, including Medicaid, Medicare, and private insurance. Some Medicare and private plans require you to pay part of the cost. This may include a deductible, coinsurance, or a copay. If you have a deductible, you must pay the full cost of your visit until you reach that amount. After that, you will pay a percentage of the cost, called coinsurance. If you have a copay, you will pay a set amount for each visit.

Your final cost will be determined by your insurance plan. Please contact your insurance plan to confirm your estimated cost. 

We also accept patients who choose to self pay. See our self pay fee schedule.

We accept more than 200 insurance plans, including Medicaid, Medicare, and Commercial plans. We are in-network with Aetna, Ambetter, Amerigroup, AmeriHealth Caritas Florida (ACFL), Blue Cross Blue Shield (BCBS), Centene, Cigna, Fidelis, HealthFirst, Humana, Molina, Simply, Sunshine, Superior, United/Optum, Wellcare, and many more. View the full list of insurances we accept.

Don’t see your insurance? Call or text us at (305) 902-6347.

After each session, our certified medical coders review the patient chart and create a claim. The claim is then sent to the insurance company for processing. Once the insurance company processes the claim any out-of-pocket costs are then placed into patient responsibility. Then the patient will start to receive statements and balance reminders from Brave in the mail.

No, we do not store any credit card information.

If you have questions regarding a bill, please email our billing team at billing@bebravehealth.com. Please include your name, date of birth, reason for outreach, and best contact number within the message. Our team will respond back to you within 2 business days.

Visit our forms troubleshooting page for step-by-step help with completing your forms.

At this time we ONLY prescribe controlled substances such as stimulants, benzodiazepines, and hypnotics to patients in Florida and New York.