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What to Expect Before Your Appointment 

Brave Health is an online mental health provider dedicated to helping people thrive by engaging them in high-quality, easily accessible mental health care. We treat a range of conditions across the spectrum of mental health disorders. Our programs are evidence-based, drawing on approaches to treatment that are clinically proven to be effective.

Read on to learn more about what you can expect from your telehealth visit.

Getting started with Brave Health Click to play YouTube video

24 Hours Before Your Appointment

Complete your pre-appointment forms: 

You will receive a text reminder 24 hours prior to your appointment. If you cannot attend anymore, please call us at 305-902-6347 and press 2 to use the 24/7 scheduling agent or submit this brief online form to reschedule.

12 Hours Before Your Appointment

You will receive another text reminder 15 minutes prior to your appointment.

Please use this as an opportunity to move to a quiet, private space.

At Appointment Time

Click the link in the text and you will be placed in the private waiting room. For additional support or troubleshooting, view our guide on how to connect to your video session.

Your therapist or psychiatric medication management provider will then arrive to complete your telehealth appointment.

Need to Get in Contact with Us?

For New Patients: 

When you call our office, follow the prompts to use our automated scheduling agent. This is the fastest way to schedule an appointment and is available 24/7.

If the automated scheduling agent can't book your visit, we'll connect you to a real person. If no one is available, please leave a voicemail. We'll call you back the next business day.

For more information, check out: 

 

For Existing Patients: 

When you call our office, please leave a voicemail. Tell us: 

  • Your full name (please spell it out)
  • Your phone number
  • What you need help with (like changing an appointment, getting a refill, or asking about a bill)

We'll call you back the next business day. When we call, you'll hear a short recorded message first — please stay on the line. Then you'll be connected to a real person.

If you experience a mental health emergency at any time, contact the Suicide and Crisis Lifeline by calling or texting 988.
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Mailing Address

1951 NW 7th Ave, FL 3
Miami, FL 33136
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(305) 902-6347
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© 2026 Brave Health, Inc., Brave Health Medical Group, PA, and Brave Medical, PC are independent, affiliated organizations. The organization providing clinical services is dependent on the state of residence of the patient.