Brave Health Logo
Brave Health Logo
Online Group Therapy
Experience the benefits of shared healing, personal growth, and expert guidance.
Learn More
Connect Patients to Care
Access resources designed to help you share information about our virtual mental health services with patients.
Learn more
Join Our Next Webinar
We host webinars and educational events for health care professionals and providers.
Explore
Make a Difference
Join our mission to expand access to high–quality, affordable care.
Explore
For Referrers

Frequently asked questions

Below, we're sharing answers to common questions asked by referring case managers, care navigators, hospital discharge planners, and providers. For any additional questions, don't hesitate to email our Partner Support team at PartnerSupport@bebravehealth.com

Are you accepting new patients?

Yes. We are accepting new patients for therapy, group therapy, and psychiatric medication management in Florida, Georgia, Illinois, Indiana, Maryland, Missouri, New Mexico, New York, North Carolina, Ohio, Oklahoma, South Carolina, Texas, and Virginia.  

Do you treat children or teens?

Yes, we accept patients aged 13 and up. Teen patients are required to consent to treatment.

What languages do you provide services in?

Brave Health offers therapy and psychiatric medication management in English and Spanish. 

Do you offer Medication-Assisted Treatment (MAT)?

No. We do not offer Medication-Assisted Treatment (MAT). However, we support patients with substance use disorder through both therapy and psychiatry services. Individuals receiving methadone or buprenorphine are required to sign a Release of Information (ROI) for their prescribing provider.

Do you prescribe controlled substances?

At this time, we prescribe certain controlled substances for mental health treatment in Florida and New York. These medications include benzodiazepines (Xanax, Ativan, Valium) or Hypnotics (Ambien, Lunesta) or Stimulants (Adderall, Ritalin). 

Do you provide treatment for individuals with an eating disorder?

Yes. We treat patients with active eating disorders through one-on-one therapy, group therapy, and psychiatric medication management. We encourage collaboration with in-person providers to support the best possible outcomes for patients.

Who provides treatment?

Brave Health’s team of experts includes licensed physicians, nurse practitioners, therapists, and counselors.

How long does treatment last?

The length of treatment varies for each patient and is dependent on their individual goals.

What is the billing process?

After each session, our certified medical coders review the patient chart and create a claim. The claim is then sent to the insurance company for processing. Once the insurance company processes the claim any out-of-pocket costs are then placed into patient responsibility. Then the patient will start to receive statements and balance reminders from Brave in the mail.

Do you keep credit card information on file?

No, we do not store any credit card information.

How should a patient cancel or reschedule an appointment?

If a patient needs to cancel or reschedule an appointment, please contact Brave Health as soon as possible at (305) 902-6347. 

Please note that if you do not cancel your appointment, it will be considered a “no-show.” After more than two “no-show” appointments, Brave will not reach out to reschedule the appointment. 

What equipment is needed to participate in a telehealth mental health appointment?

You will need a computer, smartphone, or tablet with a camera and microphone, as well as a reliable internet connection.

How do I conduct a peer to peer review with a Brave clinician? 

Email us at partnersupport@bebravehealth.com and we will respond within one business day.

Still Have Questions?

Call or text us and we'll be happy to help
(305) 902-6347
If you experience a mental health emergency at any time, contact the Suicide and Crisis Lifeline by calling or texting 988.
brave logo

Mailing Address

1951 NW 7th Ave, FL 3
Miami, FL 33136
Phone Icon
(305) 902-6347
Instagram
LinkedIn
Youtube
Joint Commission logo
Accredited by The Joint Commission
© 2026 Brave Health, Inc., Brave Health Medical Group, PA, and Brave Medical, PC are independent, affiliated organizations. The organization providing clinical services is dependent on the state of residence of the patient.