Brave Health accepts most insurance, so costs vary depending on your plan.

• Medicaid insurance: Our services are often free. Please call your insurance company to estimate the cost.
• Commercial or Medicare insurance: Co-pays vary. We recommend calling your insurance to estimate the cost.
• For individuals paying for services without insurance, our fee schedule can be found here.

• Brave Health’s services are fully virtual on our telehealth platform. You will need a smartphone, computer, or tablet to complete telehealth video appointments.
• Your first appointment will last about an hour.
• You will receive a text reminder 24 hours prior to your appointment. If you cannot attend anymore, please promptly respond “No” to the reminder. Then we can give the appointment slot to another individual who wants care.
• You will receive another text reminder 15 minutes prior to your appointment. You will also receive an email reminder at this time. These 15-minute reminder messages will contain your telehealth link for your session that day. Please use this reminder as an opportunity to move to a private space. 
• Click the link in the text and you will be placed in the private waiting room. Your provider will then arrive to complete your telehealth appointment. 
• Your provider will ask you where you are located for safety and insurance verification. 
• Your provider will ask you questions to gather information, evaluate your needs, and present you with treatment options to meet your goals.
• Your provider will also note any medications on your chart. If you are on any medications, please have them available at your initial appointment.

We know that one size doesn’t fit all when it comes to your health. We work with each individual to create a customized treatment plan that may include telehealth-enabled counseling, therapy, psychiatry, and medication management. You can ask in your first visit about including any of the services below in your care plan.

• Therapy: One-on-one conversational sessions with a provider using treatment methods that are clinically proven to be effective.
• Psychiatric Medication Management: One-on-one sessions with a provider who can prescribe medications to help your mental health.
• Peer Support: One-on-one conversational sessions with someone who has had similar life experiences with mental health.
• Support Groups: A group conversation facilitated by a provider that centers on shared life experiences, such as an anxiety group, postpartum depression group, or men’s group.

• After your first visit is complete, we will match you with a Therapist and/or a Psychiatric Nurse Practitioner depending on what services you choose.
• Your provider will meet with you on an ongoing basis to help you meet your personal goals to improve your mental health and your life.
• Your provider will ask you where you are located for safety and insurance verification.
• Your provider is supported by our Access Center team who can help with administrative issues, rescheduling, and more. You can reach them by calling or texting 305-902-6347 from 8:30 AM to 6:00 PM ET Monday through Friday.

• Please join your appointment on time.
• Please join your appointments from a private location in your home state.
• Please do not join while driving, in a moving vehicle, or doing distracting activities.
• Find a confidential, quiet location where you can focus on the visit without distractions or loud noises. 
• Make sure your mobile device is charged and connected to a strong WiFi.
• If there is a risk of someone overhearing, use headphones.
• Please review and abide by the patient expectations outlined in the Patient Handbook here. All patient consent forms must be completed before receiving care. Failure to abide by the patient expectations outlined in the Patient Handbook may result in discharge from care.