Please note: Brave Health is not a crisis or emergency psychiatric services provider. Do not use any of the Brave Health contact information in the event of an emergency. In the case of an emergency, dial 911 or the Suicide and Crisis Lifeline at 988.
All Brave Health phone numbers and email addresses below are monitored from Monday to Friday, 8:30 am to 6pm ET, excluding holidays.
For general inquiries, questions about appointments or getting started in care, please call, text or email us at the contacts provided.
To request a medication refill online, fill out the form at the link provided. Refills can take up to 5 business days to process (not including weekends and holidays) and are sent directly to the pharmacy.
To request a copy of your patient records, fill out the form at the link provided. To learn more about the types of requests we can complete, please click here before filling out the form.
Typical turnaround time for records requests is 7-10 business days.
To reach our Billing department, email us at the address provided. Typical response time is 1-2 business days.
To reach our Compliance Officer, call or email us at the contacts provided.
To escalate questions or feedback to our Executive team, email us at the address provided.
Typical response time is 1-2 business days. This email is designed for administrative questions and feedback, and is NOT for use in the case of an emergency.